• UK: Free delivery on all orders over £50 to addresses in mainland UK.
• All purchases will be sent via Royal Mail first class recorded delivery. A signature will be required. Stock items will be dispatched within 3-5 working days. Normal delivery (3-5 working days) will be £4.99.  We regret we are unable to deliver on Sunday.
• Outside the UK: We deliver worldwide by signed-for airmail. Postage and packaging will be £10.00 GBP and will be sent via Royal Mail Swift Air (usually arrives within 7-10 working days from dispatch date). Stock items will be dispatched within 5-7 working days.
• The ordered goods will be delivered to the address entered by you on the on-line order.
• Time for delivery shall not be of the essence and we shall not be liable for any delay in delivery. If we fail to dispatch any ordered goods within 14 days of accepting your order we shall refund in full all monies paid in respect of such goods.

RETURNS

• For hygiene reasons we regret that are unable to accept any returns on Jewellery.
• Allé Boutique aims to satisfy its customers and provide quality goods and a service which we feel they deserve. However, in the unlikely event that you are dissatisfied with your purchase, you may return any item in its original condition within 14 days of receipt. This does not affect your statutory rights.
• Please notify us within 48 hours on receipt of goods if you are not satisfied. Once we have received the returned goods, we will issue a full refund of the purchase price or if you prefer, a replacement item.
• The item being returned will only be accepted in its original, unused, unworn condition (and box, where applicable). Please ensure you pack the goods carefully and use the original packaging if possible.
• Although our items are checked before dispatch, if your order is received damaged/broken please notify us by e-mail within 24 hours upon receipt.
• Keep a copy of your receipt. You may need to show proof of purchase if it becomes necessary for you to return any item(s).

For any information regarding an order, shipping, or returns, please email us at info@alleBoutique.com or call us on 020 8420 2050 from within the UK, or on +44 20 8420 2050 from outside the UK